May 1, 2014
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Amdocs today announced deals with FET (Far EasTone Telecommunications) of Taiwan, Sprint of North America and Telefonica Argentina.
FET Taiwan
FET Taiwan has selected Amdocs to modernize its charging and billing systems with real-time capabilities and facilitate the launch of 4G LTE services to the local marketplace.
FET’s mobile billing operations will be upgraded to Amdocs’ flagship Convergent Charging and Billing solution, based on the Amdocs CES 9 product suite.
Magdalina Lin, executive vice president of IT at FET, said: “Once deployed, the new solution will allow us to quickly launch innovative offerings and monetization models, and deliver an enhanced 4G LTE experience to our customers.”
FET will have a single, real-time charging engine and a single product catalog to allow the rapid introduction of real-time prepaid and postpaid services and bundles. FET will be able to support hybrid accounts spanning multiple personas and devices and multi-hierarchy accounts.
Sprint North America
Sprint has extended its managed services deal with Amdocs for its billing and customer care systems, and selected Amdocs Convergent Charging to rapidly create and monetize mobile data services.
Amdocs will continue to manage key business processes ‒ including billing, customer care and IT infrastructure management ‒ under a managed services model hosted at an Amdocs data center. The agreement extension includes continued support of the Sprint, Boost Mobile, Virgin Mobile USA and Assurance Wireless brands.
“One of our top priorities as we continue to build Sprint’s nationwide 4G LTE network is to combine the ability to quickly deliver the new services our customers demand, as well as generate revenues from those services,” said Peter Campbell, chief information officer at Sprint.
Telefonica Argentina
Telefonica Argentina has selected Amdocs to transform its wireline business support systems (BSS) operations.
“The transformation of our wireline operations is the next phase in our strategy to become the leading operator to offer all customer interactions online and ensure a consistent customer experience across all lines of business,” said Horacio Goldenberg, chief information officer at Telefonica Argentina.
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